ONE CREW ONE VOICE
What crew are asking for

The 11 demands

Ranked by the evidence — what crew surveys, interviews, and happiness data say matters most, first. Not slogans invented in an office.

1

Free Wi-Fi to talk to family

Not WhatsApp text only. Real video calls home. Family contact is seafarers' #1 way of coping with stress (29%, Gard 2025). Virgin Voyages and Viking already give crew free Wi-Fi — it can be done.

Demand beyond MLC

Watch: Do Cruise Ship Crew Pay For WiFi?

Open the video on YouTube

2

Honest time cards — no pencil-whipping

Record your real hours without punishment, and enough crew on board that honest hours are actually possible. Demand uninterrupted rest, not just 10 split hours.

MLC rest limits + protection
4

Know your guaranteed pay — in writing

Before you sign: is the figure basic only, or guaranteed total including gratuities? What is the floor if passengers remove gratuities? Show the pool maths on the pay slip.

MLC pay transparency
5

A cabin you can actually sleep in

Single cabins where possible. Where sharing remains: matched-shift cabinmates, enforced quiet hours, never opposite split shifts in one cabin.

Demand beyond MLC
6

Crew food with respect

Fresh food — not passenger leftovers or near-expiry stock. Rice and Filipino, Indonesian, and Indian staples at every service. Mess hours that match split shifts.

MLC: free, quality food
7

Medical care without fear

Report illness early without penalty or automatic contract loss. Clear sick-pay rules — including whether gratuities stop. Confidential mental-health support off the chain of command.

MLC medical + sick pay
8

No blacklist. No retaliation.

Anonymous, off-ship reporting routes promoted before the onboard procedure. Complaining about pay, safety, or conditions must never quietly end your career.

Protection demand
9

No fee to get the job. Ever.

Placement fees are banned for seafarers under the MLC and, for Filipino crew, under the Magna Carta of Filipino Seafarers. Only your medical certificate, record book, and passport are chargeable to you.

MLC guarantees this
10

Repatriation on time, at company cost

Home at contract end — no rolling extensions past 11–12 months — with wages paid to the last day. Photograph your SEA and the financial-security certificates on day one.

MLC guarantees this
11

Interest on your pay belongs to you

Your wages are paid onto a debit card the line chooses, and they can sit there for weeks before you spend them or send them home. All that time, the money earns interest, and the line and its card company keep it. You, whose money it is, get none of it. The interest earned on crew pay, from the day it lands on the card to the day it leaves, is paid to the crew member it belongs to. Not kept by the cruise line. Not kept by the card company.

Demand beyond MLC

The reality, in numbers

Read the labels carefully. Cruise-only figures come from Cardiff SIRC 2025. Figures marked “all seafarers” include cargo and tanker crew and are shown as benchmarks — not passed off as cruise numbers.

Cruise crew who shared a cabin84%
Cardiff SIRC 2025, cruise-only. Cargo comparison: 7%.
Catering crew who worked 21+ hours in the previous 48 hours66%
Hotel services: 62%. Marine: 30%. Entertainment: 27%. Cardiff SIRC 2025.
Seafarers who said they adjusted work / rest records64.3%
All seafarers, WMU. Of those who told the company about non-compliance, 46.7% got no response.
Seafarers with no full day off in an entire contract78.3%
All seafarers, WMU — average 11.5 hrs/day, 74.9 hrs/week, 7 hrs sleep.
Cruise crew who could eat as much fruit & veg as they wanted80%
A genuine cruise strength vs cargo (67%) — Cardiff SIRC 2025. Credit where it's due.
“We don't have any day off. Every day is Monday for us. So even if your entire body aches, you have no choice but to go to work.”
— Hotel worker, quoted in Cardiff SIRC 2025
“When I do shore leave, I feel like I regain my strength. Even if you don't buy anything, you just go out, use the internet outside. It feels different when you are outside.”
— Catering worker, quoted in Cardiff SIRC 2025

Issue by issue

Tap an issue for what crew report, what the law says, and what to check on your own ship.

Every line. Every parent. Every flag.

Your employer is the parent group, your law on board is the flag state, and your pay deal is your SEA and CBA. You need all three names. Filter by parent group:

Why flag matters: A Bahamas-flag ship in Miami is under Bahamian labour jurisdiction on the high seas — US or UK minimum wage generally does not apply to foreign crew on it. Port state control is the counterweight: inspectors in any port can check your MLC certificate, rest records, and wage accounts, take a confidential complaint, and detain a ship for serious deficiencies. Ship-by-ship flags change on sale or transfer — check the individual ship's registry before relying on a brand-level flag.